Knocknock's platform-backed trust guarantee — built on ID verification, secure payments, two-way reviews and a 100% security bond.
Anti-Knock Protection brings Knocknock's safety features together into one guarantee you can see on the listing. It's not insurance — it's a platform-backed guarantee built on a refundable security bond, so owners can share valuable items and borrowers know exactly how they're protected.
Hover or tap a quadrant of the crest — or a label — to see how each layer keeps you safe.
The owner sets the item's value when listing — now a required field.
The borrower's refundable security bond is set to the full item value.
The bond is held safely with Knocknock for the whole borrow period.
Returned in good condition? Instant refund. If not, the bond covers the owner.
The badge appears on any listing where the security bond is set to 100% of the item's value. It's your at-a-glance signal that the item is fully covered by the guarantee.
With Anti-Knock Protection the security bond is set to 100% of the item value — that's what earns the badge. Renters also pay Knocknock's standard booking fee of 10% + $2.50 per rental. Figures illustrative.
Most issues are worked out directly between the two people involved. If they can't be, here's how a dispute works — and where the bond comes in.
Owner and borrower try to sort it out between themselves, in good faith, first.
Can't agree? Open a Dispute in the app — add the item, a factual description of the issue, a summary of your discussions, and the resolution you're after.
Only once you've both tried, we step in and review the evidence, condition and value.
Where a claim is upheld, the owner is compensated from the security bond.
Knocknock only steps in once both parties have genuinely tried to resolve the issue themselves — see our Terms & Conditions for full details.
List an item in minutes, or find what you need nearby. Every eligible borrow, Anti-Knock Protected.