With knocknock, you can get your hands on anything you need. Right at your fingertips. Here’s how it works...
How to Share an Item
Know your product
Make Your Listing Irresistible
A great listing attracts great borrowers. Start with clear, bright photos from multiple angles—give people a real sense of your item’s condition and quality. Pair your visuals with a detailed, accurate description. Include the essentials like brand, model, size, and condition, but don’t stop there. Highlight standout features or extras that make your item special. Borrowers trust transparency, so the more upfront you are, the better.
Price matters too. Research similar items on the platform and set a competitive rate. A good rule of thumb is 10% of the item’s value for the rental period. Don’t forget to factor in the bond—this gives both you and the borrower peace of mind.
List your first item
Be clear and punctual
Communicate and Set Clear Terms
Good communication is the backbone of successful rentals. Respond to enquiries quickly—within an hour is ideal. Borrowers appreciate speed and professionalism. A timely reply shows you’re reliable and keeps potential bookings from slipping away.
Be upfront about your rental terms. Use the platform’s template to clearly outline the duration, bond, pickup or delivery options, and any special conditions for returning the item. Avoid confusion by setting expectations early. When everyone’s on the same page, the process is smoother and more enjoyable for both sides.
Start sharing
Quality over quantity
Keep Your Items in Top Shape
Your item’s condition reflects on you as a lender. Regular maintenance ensures everything stays in great working order. Borrowers notice—and appreciate—when items are clean, functional, and ready to go. A well-cared-for item attracts repeat borrowers and better reviews.
Customer service matters too. Be available to answer questions or resolve issues before, during, and after the rental. Follow up after the item is returned to check how things went. Small gestures like these leave a lasting impression and turn first-time borrowers into loyal users.
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